1,000+ people managed daily across 20+ companies

The Operations
Platform for
Service Companies.

Workforce management software for security, staffing, home care, facilities, cleaning, hospitality and housing businesses. Available to any company. No per-user fees. Ever.

Trusted by leading service companies

Andor Group
ASSA ABLOY
Cerberus Security
Guarding Professionals
Biosite Security
TrustOn
Ctrl Room
Aegis Support Services
Andor Group
ASSA ABLOY
Cerberus Security
Guarding Professionals
Biosite Security
TrustOn
Ctrl Room
Aegis Support Services
Switching from GuardHouse or SmartTask?

We'll beat your current bill by at least 10%

Bring us your current invoice and we will beat it by at least 10%, with far greater scope, every module included and no per-user fees. We migrate your data for you, and the price is fixed for two years.

See the switcher offer
Three verticals. One platform.

Built for your
industry, out of the box.

Management software built for security companies

From SIA compliance to lone working protection, Hitdesk gives security companies the tools to run smarter, safer, and more profitably.

Reduce SIA compliance admin by 75%

SIA Licence Tracking

Automatically track SIA licence expiry, renewals, and compliance status for every officer.

Lone Working Mobile App

Panic buttons, automated check-calls, GPS tracking, and welfare monitoring built in.

Guard Route Management

Schedule patrols, track guard locations in real time, and log site visits digitally.

Incident Reporting

Security-specific incident documentation with photos, signatures, and audit trails.

SIA ACS Compliance

Built-in templates and reporting to meet SIA Approved Contractor Scheme requirements.

Client Security Portal

Give clients real-time visibility into site activity, incident reports, and officer rotas.

See all Security features
The full platform

One system for the whole company.
From first enquiry to final invoice.

Hitdesk replaces the rota tool, the payroll spreadsheet, the vetting folders and the control-room log. 32 modules across 8 areas, sharing one set of records and one login.

01

Win work

Find, price and win contracts.

  • CRM & leads
  • Quotes
  • Sales pipeline
  • Tenders
02

Recruit & vet

Hire compliant people, faster.

  • Applications & interviews
  • BS 7858 vetting
  • SIA licence checks
  • Right to work
03

Plan & deploy

Put the right person on every shift.

  • Rota & scheduling
  • Patrol routes
  • Mobile response & keyholding
  • Holiday & absence
04

Run the operation

See and act on everything, live.

  • Control room
  • CCTV & alarm monitoring
  • Incidents & RIDDOR
  • Check calls & welfare
05

Pay & bill

Turn hours worked into revenue.

  • Timesheets
  • Payroll & PAYE
  • Invoicing & missing revenue
  • Purchasing & expenses
06

People & assets

Look after your team and your kit.

  • Staff records
  • Training & competency
  • Appraisals
  • Uniform, assets & fleet
07

Assure & improve

Stay audit-ready, all year.

  • Internal audits
  • Risk, hazard & accident registers
  • Policies & document library
  • Complaints & feedback
08

Connect

Bring everyone onto one system.

  • Client portal
  • Supply chain portal
  • Staff app for iPhone & Android
  • Messages & broadcasts

Unlimited Users

Every person in your company, every client, every worker — no per-seat limits, ever.

Unlimited Sites

Manage as many locations, clients, or care settings as your business needs.

Multi-Region Ready

Deployed across 15+ countries with regional compliance and data residency options.

No Per-User Fees

Simple, transparent pricing based on your operational scale — not your headcount.

iOS & Android

The Hitdesk app, in every worker's pocket.

Free for staff, with no in-app purchases — your business pays one flat subscription and your whole workforce gets the app.

Explore the app
Shift schedules & rotas
Clock in/out with location verification
Site check-in by QR code
Incident & welfare reporting
Patrol & visit logging
Document & certification storage
Timesheets
In-app messaging

Free on the App Store and Google Play.

The numbers
1,000+
People managed daily
across all three verticals
20+
Companies on platform
security, staffing & care
75%
Admin time saved
on average per customer
99.9%
Uptime SLA
guaranteed

We scaled from 200 to 500 guards while reducing admin overhead by 75%. Hitdesk made what would have been chaos completely manageable.

AG
Operations Director
Andor Group
Compliance built in

Your compliance.
Our infrastructure.

Every feature in Hitdesk is designed with compliance at its core — not bolted on as an afterthought. It keeps the evidence your SIA ACS, ISO and other accreditations depend on up to date and audit-ready, so you keep them.

Supports SIA ACSSupports CQC inspectionsISO 9001 alignedISO 14001 alignedISO 45001 alignedGDPR compliantCyber EssentialsICO Registered

Security

  • SIA ACS
  • BS 8484
  • ISO 9001
  • ISO 45001

Home Care

  • CQC KLOEs
  • Care Quality
  • MAR Records
  • Safeguarding

All Sectors

  • GDPR
  • ICO Registered
  • Cyber Essentials
  • ISO 14001
Pricing philosophy

Unlimited everything.
No per-user fees.
Ever.

Pay for your operations — not your headcount. Every plan includes unlimited users, unlimited sites, and unlimited clients. As you grow, your costs don't.

Unlimited Users
Every employee, manager, and client — no seat limits
Unlimited Sites
Manage every location, client, or care setting you operate
Unlimited Clients
Your entire client base, inside one platform
Integrations

Connects with
the tools you
already use.

Native integrations with leading cloud, finance, and workforce platforms. Our open API connects to anything else.

Ask about custom integrations
Cloud
Microsoft Azure
Cloud
AWS
Cloud
Google Cloud
Communications
Microsoft Teams
Finance
QuickBooks
Finance
Xero
Finance
Sage
Automation
Zapier
Automation
Power Automate
Security
Pretium
Workforce
Retinue
Developer
Open API
Book in 30 seconds. See results in 30 days.

See Hitdesk in action
in 30 minutes or less.

A personalised demo tailored to your industry — no slides, no generic walkthroughs. Just your business, your challenges.

No commitment requiredGDPR compliantUK-based supportUnlimited users included